Privacy policy

Privacy Policy

At Solete Lifestyle, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

1. Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

2. Order Information

  • Products purchased
  • Payment method (we do not store card details)
  • Transaction details

3. Device & Usage Information

  • IP address
  • Browser type
  • Pages visited and time spent
  • Cookies and tracking data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and support queries
  • Improve website performance and user experience
  • Send promotional offers, updates, and marketing communication (only if opted in)
  • Prevent fraud and ensure platform security

Sharing Your Information

We only share your information with trusted third parties necessary for business operations, such as:

  • Payment gateways
  • Logistics partners (for order delivery)
  • Technology platforms (e.g., Shopify, analytics tools)

These partners are obligated to keep your information secure and use it only for intended purposes.

We do not sell, rent, or trade your personal information to third parties.

Payments & Security

All payments are processed through secure third-party payment gateways. Solete Lifestyle does not store your card or banking details.

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Cookies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze site traffic and performance

You can choose to disable cookies through your browser settings; however, this may affect certain functionalities of the website.

Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal and operational requirements)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, you can reach us at:

📞 +91 98360 90090
✉️ info@solete.co