Terms of service

Terms of Service

Welcome to Solete Lifestyle. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding.


General

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian
  • You agree to comply with all applicable laws and regulations

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.


Products & Services

All products listed on our website are subject to availability.

  • Most of our garments are made-to-order, and slight variations in color, texture, or finish may occur
  • We make every effort to display product colors accurately; however, variations may occur due to screen differences

We reserve the right to:

  • Limit quantities of any product
  • Discontinue products without notice

Pricing & Payments

All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as specified.

We reserve the right to:

  • Change pricing at any time without prior notice
  • Correct pricing errors or inaccuracies

Payments are processed through secure third-party gateways. We do not store your payment details.


Order Acceptance & Cancellation

Once an order is placed:

  • It cannot be cancelled after it has been dispatched
  • Orders may be cancelled by us in case of:
    • Payment issues
    • Stock or production constraints
    • Suspected fraudulent activity

In such cases, a full refund will be initiated.


Shipping & Delivery

Shipping timelines and charges are detailed in our Shipping Policy.

  • Delivery timelines are indicative and may vary due to external factors
  • We are not liable for delays caused by courier partners or unforeseen circumstances

Returns, Exchanges & Refunds

All return, exchange, and refund requests are governed by our Return & Refund Policy.

By placing an order, you agree to those terms.


Intellectual Property

All content on this website—including:

  • Images
  • Designs
  • Logos
  • Text and graphics

is the property of Solete Lifestyle and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.


User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Interfere with the security or functionality of the website
  • Provide false or misleading information

Limitation of Liability

Solete Lifestyle shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website
  • Delays, losses, or damages caused by third-party logistics providers

Our liability, in all cases, is limited to the value of the product purchased.


Accuracy of Information

While we strive to ensure all information on our website is accurate, we do not guarantee that:

  • Product descriptions
  • Pricing
  • Availability

are always error-free.

We reserve the right to correct any errors without prior notice.


Third-Party Services

We may use third-party services for:

  • Payments
  • Shipping
  • Analytics

We are not responsible for the policies or practices of these third parties.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.


Contact Information

For any questions regarding these Terms, you may contact us:

📞 +91 98360 90090
✉️ info@solete.co